Job Title: Process Administrator

Location: Johannesburg (Hybrid)

Job Type: Full-time

Job Description:

We are seeking a highly skilled Process Administrator to join our team. The successful candidate will be responsible for ensuring effective and efficient business processes, optimal integration of processes, people, and technology, and supporting initiatives around process implementation and re-engineering.

Key Responsibilities:

– Provide training and facilitation support for process implementation and changes
– Coordinate and facilitate workshops and initiatives to identify improvement opportunities

– Provide training and knowledge transfer for new processes and methodologies
– Facilitate cross-functional staff training in approved methodologies and problem-solving skills

– Book training venues and catering, and track attendance and feedback
– Facilitate process design, improvement, and maintenance among role-players and stakeholders
– Compile and implement standardized business process improvement methodologies

– Conduct process optimization and design initiatives
– Identify and address process bottlenecks and operational value chain issues
– Define process performance criteria and requirements
– Participate in business efficiency improvement forums and change initiatives
– Interact and network with management teams, business analysts, and project managers

– Support identification of business process scope and life cycle
– Apply Industrial/Systems Engineering principles in process constraints and opportunity identifications
– Build working relationships with project teams and stakeholders
– Manage a centralized process and knowledge management repository


– Relevant qualification in Business Administration, Industrial Engineering, or related field
– At least 3 years of experience in process administration, business analysis, or related field

– Strong analytical, problem-solving, and communication skills
– Ability to work in a fast-paced environment and adapt to changing priorities
– Proficient in Microsoft Office and process mapping tools

What We Offer:

– Opportunity to work with a dynamic and growing company
– Collaborative and supportive team environment
– Development plans and opportunities for career growth
– Competitive salary and benefits package


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