Job Title: Casual Merchandiser – Boardwalk Mall – Summerstrand

Location: Dis-Chem Pharmacies Limited, Gqeberha, Eastern Cape

Job Type: Part-Time

Closing Date: 14 May 2024

Job Description:

Dis-Chem Pharmacies requires an experienced Casual Merchandiser for their Boardwalk Mall – Summerstrand Store. The successful candidate will support customer service at point of sale while ensuring a world-class shopping experience.

They will record customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures, with zero tolerance toward inaccuracies and elimination of fraud risk.

Minimum Requirements:

– Grade 12 / Matric
– A minimum of 6 months’ experience in cashier/till operations
– Computer literate – MS Office
– Sound numerical skills
– Strong command of the English language
– Basic customer service skills
– Willing and able to work retail hours

Job Description:

– Adhere to Dis-Chem’s customer service policies and procedures
– Establish a professional relationship with customers
– Report customer complaints and compliments to the Frontline Supervisor or store management
– Adhere to the customer turnover hourly rate

– Be aware of current sales and promotions
– Ensure colleagues and customers are not exposed to any risk
– Carry out and manage Dis-Chem 5-star communication principles

– Be responsible for cash flow
– Ensure all line voids and price changes are approved and signed off by the supervisor
– Exchange merchandise for customers and accept returned goods by customers when authorized to do so

– Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
– Process all loyalty cards including those of our accelerator partners
– Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
– Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
– Ensure all outgoing stock/items/scripts are scanned and paid for
– Ensure that all money is strictly kept safely and securely inside the till
– Handle daily takings confidentially and only discuss with management
– Be alert, recognize, and report suspicious behavior to management
– Address queries regarding store merchandise
– Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

– In-depth knowledge of operating cash registers and maintaining cash drawers
– Knowledge of processing sales, refunds, and payments
– Strong command of English (written and oral)

– Accuracy
– Attention to detail
– Presentable
– Emotional intelligence
– Social awareness
– Accountability
– Problem-solving
– Analyze basic reports
– Trustworthy and honest
– Time management

Advantageous:

– Third additional language

Special Conditions of Employment:

– Willing and able to work retail hours
– Reliable transport and/or reside in close proximity to the store
– South African citizen
– Clear credit and criminal records

Remuneration and Benefits:

– Market-related salary

Note:

Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, please consider your application as unsuccessful. Dis-Chem Pharmacies is an equal opportunity employer and actively supports the recruitment of People with Disabilities.

Casual Merchandiser – Boardwalk Mall – Summerstrand

Location: Dis-Chem Pharmacies Limited, Gqeberha, Eastern Cape

Job Type: Part-Time

Closing Date: 14 May 2024

Job Description:

Dis-Chem Pharmacies requires an experienced Casual Merchandiser for their Boardwalk Mall – Summerstrand Store. The successful candidate will support customer service at point of sale while ensuring a world-class shopping experience.

They will record customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures, with zero tolerance toward inaccuracies and elimination of fraud risk.

Minimum Requirements:

– Grade 12 / Matric
– A minimum of 6 months’ experience in cashier/till operations
– Computer literate – MS Office
– Sound numerical skills
– Strong command of the English language
– Basic customer service skills
– Willing and able to work retail hours

Job Description:

– Adhere to Dis-Chem’s customer service policies and procedures
– Establish a professional relationship with customers
– Report customer complaints and compliments to the Frontline Supervisor or store management
– Adhere to the customer turnover hourly rate
– Be aware of current sales and promotions
– Ensure colleagues and customers are not exposed to any risk
– Carry out and manage Dis-Chem 5-star communication principles
– Be responsible for cash flow
– Ensure all line voids and price changes are approved and signed off by the supervisor
– Exchange merchandise for customers and accept returned goods by customers when authorized to do so

– Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
– Process all loyalty cards including those of our accelerator partners
– Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
– Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
– Ensure all outgoing stock/items/scripts are scanned and paid for

– Ensure that all money is strictly kept safely and securely inside the till
– Handle daily takings confidentially and only discuss with management
– Be alert, recognize, and report suspicious behavior to management
– Address queries regarding store merchandise
– Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

– In-depth knowledge of operating cash registers and maintaining cash drawers
– Knowledge of processing sales, refunds, and payments
– Strong command of English (written and oral)
– Accuracy
– Attention to detail
– Presentable
– Emotional intelligence
– Social awareness
– Accountability
– Problem-solving
– Analyze basic reports
– Trustworthy and honest
– Time management

Advantageous:

– Third additional language

Special Conditions of Employment:

– Willing and able to work retail hours
– Reliable transport and/or reside in close proximity to the store
– South African citizen
– Clear credit and criminal records

Remuneration and Benefits:

– Market-related salary

Note:

Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, please consider your application as unsuccessful. Dis-Chem Pharmacies is an equal opportunity employer and actively supports the recruitment of People with Disabilities.

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