How to Apply for Clicks Store Jobs: Assistant Role”

Are you passionate about retail and customer service? Do you have a strong desire to work for a leading health and beauty retailer?

Clicks, a renowned South African company, is seeking a dedicated and experienced individual to fill the role of Assistant in their store. In this article, we will guide you through the application process and highlight the essential requirements and skills needed to succeed in this position.

Job Summary:

As an Assistant at Clicks, you will be responsible for maintaining the work schedule, executing customer service initiatives, attending to administrative responsibilities, and supporting the Group’s vision to be the customer’s first choice health and beauty retailer.

Key Responsibilities:

– Maintain the work schedule on a daily basis in line with the Group’s labour policy and labour model
– Ensure each department is fully and appropriately staffed

– Execute customer service initiatives to drive customer loyalty and achieve club card participation targets
– Attend to all administrative responsibilities, including time and attendance and employee records
– Support the Group’s vision and values

Minimum Requirements:

– Grade 12 with Maths and English (50% each)
– Relevant Retail/Business Management qualification (essential for external applicants)
– Degree in Relevant Retail/Business Management (desirable)
– Minimum 2 years’ experience in an assistant store management role or successful completion of the Clicks Trainee Store Management Programme
– Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills:

– Understanding and application of financial management principles
– Retail/FMCG background and understanding of merchandising and promotions principles
– Knowledge of stock, cost, risk, and compliance management procedures
– Knowledge of customer service excellence
– Knowledge of labour legislation and IR practices

– Knowledge of people management
– Knowledge of competency-based interviewing
– Numeracy skills
– Results and target-driven
– Planning and organising skills
– Problem-solving skills
– Strong customer orientation
– Good communication skills
– Computer literacy

Essential Competencies:

– Following instructions and procedures
– Planning and organising
– Delivering results and meeting customer expectations
– Working with people
– Analysing
– Leading and supervising
– Entrepreneurial and commercial thinking
– Coping with pressures and setbacks

How to Apply:

If you meet the minimum requirements and possess the necessary skills and knowledge, follow these steps to apply:

1. Visit the Clicks website and navigate to the careers section.
2. Search for the Assistant role and click on the job description.
3. Ensure you meet the minimum requirements and have the necessary skills and knowledge.
4. Click on the “Apply” button and follow the prompts to submit your application.
5. Attach your updated CV and cover letter.

Note: Only applicants who meet the minimum requirements will be contacted. Clicks is committed to the principles of Employment Equity.

In conclusion, the Assistant role at Clicks offers a fantastic opportunity for individuals passionate about retail and customer service to join a leading health and beauty retailer.

By following the application process and meeting the minimum requirements, you can take the first step towards a rewarding career with Clicks.


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