Capitec bank is one of the leading banks in South Africa, known for its innovative banking products and services. One of the ways the bank invests in its employees is through learnerships. Capitec bank offers a learnership for ATM assistants, a program that provides learners with the skills and knowledge they need to excel in this role.

The Capitec bank ATM Assistant Learnership is designed to help learners gain practical experience in operating and maintaining ATMs, ensuring that customers have access to safe and efficient banking services. The program is open to candidates who meet the minimum requirements, which include a matric certificate with Mathematics or Mathematical Literacy, and English as a first or second language. Applicants must also have strong communication skills, be able to work under pressure, and have a customer-centric approach.

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The learnership is a 12-month program that provides learners with a combination of classroom and on-the-job training. During the program, learners will be trained on the following:

  1. ATM operations: Learners will be trained on the different types of ATMs and their functions. They will learn how to operate ATMs, load cash, resolve technical issues, and ensure that ATMs are in good working condition.
  2. Customer service: As ATM assistants, learners will be expected to provide excellent customer service to bank customers. They will be trained on how to assist customers with their banking needs, provide information on banking products and services, and resolve any customer complaints.
  3. Cash handling: Learners will be trained on how to handle cash, including counting, verifying, and storing cash securely. They will also be trained on how to reconcile cash, identify counterfeit notes, and follow cash handling procedures.
  4. Health and safety: Learners will be trained on health and safety procedures related to operating and maintaining ATMs. This includes procedures for handling hazardous materials, identifying safety hazards, and following emergency procedures.

During the program, learners will be assessed on their theoretical knowledge and practical skills. They will also be required to complete assignments and projects to demonstrate their understanding of the program’s content. Learners who successfully complete the program will receive a National Certificate in Banking Services Advice (NQF Level 5) and may be considered for employment at Capitec bank as ATM assistants.

The Capitec bank ATM Assistant Learnership offers a range of benefits to learners. Firstly, learners will gain practical experience in operating and maintaining ATMs, which is a valuable skill in the banking industry. They will also receive a monthly stipend during the program, which will help them cover their living expenses. In addition, learners will have access to a network of mentors and colleagues who can provide support and guidance throughout the program.

Furthermore, the learnership provides an opportunity for learners to develop their personal and professional skills. Through the program, learners will develop their communication, problem-solving, and critical thinking skills. They will also gain an understanding of banking products and services, which can help them pursue a career in the banking industry.

In summary, the Capitec bank ATM Assistant Learnership is a valuable program for individuals who are interested in pursuing a career in the banking industry. The program provides learners with practical experience in operating and maintaining ATMs, as well as customer service and cash handling skills. The program also offers a range of benefits, including a monthly stipend, access to mentors and colleagues, and an opportunity to develop personal and professional skills. If you meet the minimum requirements and are interested in applying for the program, you can visit the Capitec bank website for more information on the application process.

 

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