Reference Number: MOT240606-6

Job Title: Administrator: Bookings

Branch/Department: Motus Toyota

Job Type: Permanent

Location: Cape Gate, Western Cape, South Africa

Job Description:

Motus Toyota Cape Gate is seeking a highly skilled and experienced Administrator: Bookings to join their team. The successful candidate will be responsible for effectively loading the Service Department, managing appointments, and ensuring customer satisfaction.

Key Responsibilities:

– Answer telephone calls according to telephone standards
– Use current Standard Operating Procedures (SOP) for appointment taking processes
– Ensure appointments are spread out for every ten to fifteen minutes
– Update time bucket consistently with flat-rate to ensure all available productive time is used

– Monitor appointment rates daily and monthly, including carry-overs, repeat repairs, walk-ins, etc.
– Monitor no-show rate and keep record of reasons for no-shows
– Pre-print repair orders for the following day
– Allocate time available for appointments, carry-overs, and walk-ins
– Send timeous reminders to customers for service daily

– Pre-print job cards daily
– Efficiently check all job cards to ensure all paperwork is attached as per SOP’s
– Book and control Special Campaign Recalls
– Record all job cards on and off-site for easy access and record keeping
– Perform any other reasonable duties required

Qualifications and Experience:

– Minimum of Grade 12
– Computer literacy essential
– Clear Credit and Criminal Record
– Skills and Personal Attributes:
– People Handling Skills
– Time-Management
– Excellent verbal communication skills
– Empathy and honesty

ALSO APPLYFidelity security Group is hiring

Sales Representative: Vehicles – Auto Pedigree – Vanderbijlpark

Reference Number: MOT240607-7

Job Title: Sales Representative: Vehicles

Branch/Department: Vanderbijlpark

Job Type: Permanent

Location: Vanderbijlpark, Gauteng, South Africa

Job Description:

Are you a dynamic individual seeking a new career challenge? Auto Pedigree, a top car dealership, is seeking a Sales Representative to join their team in Vanderbijlpark. The successful candidate will be responsible for achieving sales targets, promoting the Auto Pedigree brand, and providing excellent customer service.

Key Responsibilities:

– Manage sales daily, weekly, and monthly
– Familiarize yourself with vehicle characteristics, capabilities, and features
– Develop the business to reach set sales targets
– Drive strategies to retain and grow existing customer base

– Assist with showroom setup and displays
– Accompany customers on test drives
– Manage customer expectations and deliver effective service
– Achieve sales targets and growth through own skills and initiatives
– Identify and venture into new revenue streams
– Ensure customer escalation is managed and feedback is provided
– Negotiate terms of agreements and close sales

Qualifications and Experience:

– Grade 12/Matric
– Valid Code 8 driver’s license
– Computer literate
– 2 years of customer service and sales experience with a proven sales track record
– Relevant industry experience desirable
– Understanding of compliance governing the retail industry an advantage
– Knowledge of local languages an advantage
– Understanding of Auto Pedigree’s products and services desirable

Skills and Personal Attributes:

– Entrepreneurial flair
– Excellent communication, negotiation, and influencing skills
– Strong understanding of industry and market trends and customer behavior
– Self-motivated, priority-setting, and time management

– Ability to deal with diverse customers and cater to their unique needs
– Evidence of own initiative and problem-solving abilities
– Good time management skills and sense of urgency

– Neat and presentable
– Great networking skills
– Strong numerical skills

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