Location: Kempton Park, South Africa

Company: DSV – Global Transport and Logistics

Job Type: Full-time

Job Description:

We are seeking a Sales Representative to join our team in Kempton Park, South Africa. The successful candidate will be responsible for signing up new accounts, maintaining and growing existing customer base, and meeting monthly and annual retention targets.

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Requirements:

– Matric/Grade 12
– 2-3 years of senior key account management and new business sales experience

– Experience in prospecting for new business and achieving new business targets
– Tender management experience
– Experience in selling cross-silo solutions and presenting to C-level executives
– Ability to maintain and grow existing customer base

– Strong administrative skills with high attention to detail
– Strong business development skills
– Exceptional professional conduct and appearance

Responsibilities:

– Maintain and grow existing client base
– Prospect for new business and develop a qualified pipeline of leads
– Manage client relationships
– Monthly billing and financial reporting
– General administrative duties
– Represent the DSV brand

– Analysis of sales-related information and reporting
– Maintaining client data and updating regularly
– Continuous reporting on competitor and industry analysis
– Assist in tender/proposal production and delivery

– Create sustainable value for customers
– Ensure required targets are met
– Implementation and communication of signed business
– Management of debtor days
– Regular interdepartmental communication
– Identifying cross-silo solutions
– Ensure all client files are updated and maintained
– Carry out other duties as requested by Management

Join our team as a Sales Representative and help us drive growth and success in the logistics industry. Apply now!

Job Title: Administrative Specialist, FMS Customer Service

Location: Kempton Park

Company: DSV – Global Transport and Logistics

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Job Type: Full-time

Job Description:

We are seeking an Administrative Specialist to join our FMS Customer Service team in Kempton Park. The successful candidate will be responsible for building and maintaining strong business partnerships with internal and external stakeholders, managing client orders, resolving queries, and continuously improving processes to deliver exceptional customer service.

Requirements:

– Grade 12
– 1-year Logistics or relevant qualification + 1 year experience OR
– 6 months – 1 year relevant experience in Logistics industry with experience in job-related requirements

– Knowledge of WMS systems
– Proficient in Word/Excel/PowerPoint for data management, reporting, and SOP’s
– Proficient in Data capturing
– Excellent reporting skills
– Good documentation skills
– Financial acumen

– Track record of following through on commitments
– Excellent planning, organizational, and time management skills

Responsibilities:

– Client order consolidation and bookings
– Ensure ongoing performance measurement and metrics
– Familiarize yourself with FMS CS SOP’s and Work Instructions
– Effective resolution of customer orders and queries

– Dealing with customers via email or phone
– Responding to customer enquiries and complaints
– Assist Logistics Co-ordinator in managing day-to-day activities
– Maintain customer value elements (quality, service, cost, and time)

– Resolving/actioning of queries and processing of upliftments/collections
– Daily team meetings with internal stakeholders
– Ensure client queries are attended to promptly
– Communicating with stakeholders through various channels and systems
– Attend to backdoor escalations within SLA
– Cross-functional support within customer service

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– Demonstrate skills necessary to communicate with others, solve problems, and demonstrate patience and understanding

Join our team as an Administrative Specialist and help us drive customer service excellence. Apply now!

Job Title: Logistics Coordinator, Warehouse (Night Shift)

Location: Kempton Park

Company: DSV – Global Transport and Logistics

Job Type: Full-time

Job Description:

We are seeking a Logistics Coordinator to join our warehouse team in Kempton Park. The successful candidate will be responsible for expediting, planning, scheduling, and balancing outbound activities to ensure internal and external requirements are met.

Requirements:

– Grade 12
– Tertiary qualification in Logistics, Supply Chain, Industrial Engineering (advantage)
– Experience in planning, warehouse, and transport industry

– Knowledge in WMS and TMS software/apps
– Highly proficient in Excel and PowerPoint for data management and reporting

Responsibilities:

– Understand customer business and requirements
– Develop strong relationships with clients
– Adhere to contractual SLAs and KPIs
– Ensure HSE compliance and responsibilities

– Query management
– Complete daily system checks
– Monitor load plan and execution
– Review and analyze load plan performance
– Monitor and report on warehouse and transport SLA’s

– Measure and report on time delivery and turnaround time
– Update bookings/re-bookings in relevant systems
– Support change initiatives
– Job rotation amongst team members
– Review data to identify areas of improvement

– Accurate booking and re-booking requests
– Order consolidation
– Query management and escalation
– Reverse logistics monitoring and planning

Join our team as a Logistics Coordinator and help us drive logistics excellence. Apply now!

APPLY HERE

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