Listing Reference: click_016895

Location: Gauteng

Job Category: Retail Operations

Industry: Wholesale & Retail Trade

Contract: Permanent

Remuneration: Market Related

EE Position: Yes

Introduction:

We are seeking a dedicated and customer-focused Pharmacist Assistant to join our team at Clicks Sunninghill.

As a Pharmacist Assistant, you will be responsible for providing pharmaceutical care services and performing day-to-day dispensary administration according to our company’s Standard Operating Plans (SOPs).

Your focus will be on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.

Job Objectives:

– Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
– Administration of scripts and or any other claiming/capturing related procedure
– Accurate and complete handling of all profiles worked on
– Interact with health care professionals where needed
– Problem-solving and follow-up of queries

Duties:

– Interact with customers via telephone or other means regarding medication and Healthcare Services
– Accurate capturing of scripts received at the Central Pharmacy centre
– Handling of queries regarding prescriptions

– Patient Profile management
– Assist with Chronic authorizations
– Liaison with all other departments
– Ad hoc requirements as per operational requirements

Knowledge:

– Product knowledge (including OTC)
– SAPC and relevant legal knowledge
– Sound knowledge of the chronic authorization process and procedures
– Customer service orientated
– Ethical working practice and compliance

Skills:

– Computer literacy (MS Office)
– Customer service orientated
– Team Player
– Integrity
– Accuracy and attention to detail
– Must be bilingual (with English being one of the requirements)
– Must be able to work with patients and be adaptable to assist with various departmental duties

– Be able to use initiative in order to provide patient satisfaction
– Effective time management skills
– Adaptability
– Positive attitude
– Be able to work under pressure

Competencies:

– Adhering to Principles and Values
– Working with People
– Delivering Results and Meeting Customer Expectations

Minimum Requirements:

– Experience: Minimum 1 year in the role of Pharmacist Assistant
– Post Basic Education: Further Education and Training Certificate Pharmacist Assistance (Essential)

If you have a passion for delivering excellent patient care, are adaptable, and have a positive attitude, we encourage you to apply for this exciting opportunity.

APPLY HERE

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