The Department of Home Affairs is seeking dedicated and customer-focused individuals to fill various vacancies across our offices in South Africa.

If you have a passion for delivering excellent client service and meeting deadlines, we encourage you to apply for these exciting opportunities.

Requirements:

– A Grade 12 Certificate with relevant experience in a customer service environment

– A tertiary qualification at NQF level 6 will be an advantage
– Proven client focus and orientation experience
– Sound interpersonal skills
– Honesty and integrity
– Basic Computer literacy and Numeracy
– Good written and verbal communication skills
– Willingness to work extended hours, including overtime, weekends, and shifts

Duties:

– Serve as a direct point of contact for clients
– Assist clients in completing application forms and verifying that they are filled in appropriately

– Execute Civic Services Front Office application processes
– Resolve problems or complaints within scope of work area

– Assist with duties required by management for client service excellence
– Provide highest level of prompt and friendly client service
– Render services in mobile units where required
– Ensure and assist with the rolling and capturing of Finger-prints
– Update the Track and Trace system
– Receive and sort enabling documents

Enquiries:

– Eastern Cape: Mr. L Jama, Tel: (043) 604 6406
– Gauteng: Ms. M Kau/T Monyeki, Tel No: 011 242 9000

Applications:

– Kindly ensure that the relevant reference number is quoted and applications are directed to the relevant province as indicated below:

– Eastern Cape Province: Postal address: Private Bag X 7413, King Williams Town, 5600; Physical address: 11 Hargreaves Avenue, King William’s Town, 5600
– Free State: Physical address: Postal address: P.O Box 12262 Brandhof 9324; Physical Address: 40 Victoria Road Willows Bloemfontein 9301

– Gauteng: Postal address: Private Bag X108, Braamfontein, 2017; Physical address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
– Limpopo Province: Postal address: Private Bag X9517, Polokwane, 0700; Physical

Address: 89 Biccard Street, Polokwane, 0699
– Mpumalanga Postal Address: Private Bag X11264, Nelspruit, 1200; Physical Address: 2nd Floor, Bateleur Building 16 Nel Street, Nelspruit, 1200
– Northern Cape Province: Postal address: Private Bag X6073 Kimberley 8300; Physical address: 2nd Floor, ABSA CBD Building 69 Du Toit Span Road Kimberley, 8300

Don’t miss out on this opportunity to join our dynamic team and contribute to the important work of the Department of Home Affairs. Apply now and take the first step towards a rewarding career in public service!

Keywords: Home Affairs vacancies, customer service, client focus, computer literacy, communication skills, mobile units, civic services, application processes.

APPLY HERE

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Reference Number: VAC00963/24 (RE 01)

Closing Date: 21 May 2024

Job Title: Senior Specialist: Server Administrator

Job Level: D1

Salary: R 531 759 – R 797 639

Reporting to: Consultant: EUC Server Support

Division: Service Management

Department: SM: End User Computing

Location: SITA Erasmuskloof

Position Status: Permanent (Internal & External)

Purpose of the Job:

To manage and maintain the core server management infrastructure, resolve high/medium incidents logged, upgrade server hardware/software, monitor server availability in the client’s enterprise or LAN environment to ensure good service delivery.

Key Responsibility Areas:

– Implementation of all services and solutions relating to the Core server infrastructure and Directory services.
– Design procedures and standards for Directory integrated systems, Servers, and related services and monitor implementation thereof.

– Management/ownership/resolution of high medium operational incidents.
– Implementation of Server and Services Toolsets & Dashboards
– Monitor availability of the server
– Publish/distribute server software/hardware upgrade.

Qualifications and Experience:

– Minimum: 3-year National Diploma/Degree in IT or Computer Science, IT-related fields (NQF level 6)

– Plus MCSE, MCITP certified
– Experience: 5-6 years’ experience as a Specialist: Server Administrator in the provisioning, support, and maintenance and support of all Server related Infrastructure such as Enterprise Directory Services, virtualization, and server infrastructure technology stack.

– Experience in working within the ITIL Framework for Incident, Problem, Change, or Service
– Experience in the design, planning, implementation of an Enterprise Server solution and services.

Technical Competencies:

– Knowledge of: Organizational Awareness: IT and Government Industry. IT Products and Services.
– An in-depth knowledge of: Server Operational Management. System performance. Server Performance. Management/Support service offerings. Stakeholder management.

– Knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols; knowledge of Windows and Linux Servers, Server Operations, Server applications, etc.; knowledge of both physical and virtualized servers, especially Hyper-V.

– A solid understanding of: Hardware and software support for client system/solutions, Server & Storage related technologies & related management toolsets and solutions Service Management systems.

How to Apply:

To apply, please log onto the e-Government Portal: (link unavailable) and follow the process outlined in the article. For queries/support, contact egovsupport@sita.co.za or call 080 1414 882. Note that CV’s sent to the above email addresses will not be considered.

APPLY HERE

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