Job Title: Shop Assistant / Cashiers X10 – Clicks Diepsloot

Listing Reference: click_016632

Location: Gauteng

Job Category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE Position: Yes

Introduction:

We are seeking 10 Shop Assistants/Cashiers to join our team at Clicks Diepsloot. As a Shop Assistant/Cashier, you will be responsible for delivering service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in store, leading to a positive customer experience.

Job Objectives:

– Efficiently execute all operational activities at the point of sale in a timely and efficient manner.

– Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased.
– Ensure the safe handling of cash at all times.

– Proactively promote the Clicks’ clubcard and enroll new clubcard members to achieve participation targets.
– Make customers aware of promotions to positively affect sales.
– Deliver superior customer service by acting as a brand ambassador.
– Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
– Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

– Maintain updated knowledge on products, ranges, promotions, and events to provide correct information to customers.

Requirements:

Knowledge:

– Basic maths calculations
– Retail/FMCG background and understanding of merchandising and promotions principles
– Understanding of stock management procedures
– Knowledge of customer service excellence

Skills:

– Planning and organising skills
– Problem-solving skills
– Strong customer orientation
– Good communication skills
– Computer literacy
– Numeracy skills

Competencies:

Essential:

– Relating and networking
– Following instructions and procedures
– Delivering Results and Meeting Customer Expectations

Desirable:

– Working with people
– Persuading and Influencing
– Planning and Organising
– Coping with Pressures and Setbacks

Minimum Requirements:

Experience:

– Desirable: experience in a customer-facing role within a retail/FMCG store operations environment

Education:

– Essential: Grade 12
– Desirable: Maths 50% and English 50% at Grade 12 level

If you meet the above requirements, please email your CV to: CLK0537MGR@clicks.co.za. We look forward to hearing from you!

Job Title: Wellness Assistant – Clicks Mafikeng Mall

Listing Reference: click_016638

Location: North West

Job Category: Health, Fitness, Medical, and Optometry

Contract: Permanent

Remuneration: Market Related

EE Position: Yes

Introduction:

We are seeking a Wellness Assistant to join our team at Clicks Mafikeng Mall. As a Wellness Assistant, you will be responsible for offering exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition, and supplementation to maximize sales and build customer loyalty.

Job Objectives:

– Deliver exceptional customer service through in-store visibility and proactivity to customer needs.

– Consult with customers and provide suitable advice on healthcare, nutritional, and supplement products.

– Drive healthcare sales in line with targets through promotion of a broad range of brands.

– Drive stock availability in the healthcare aisles through compliance with stock management principles and procedures.

– Prevent wastage and stock losses by adhering to stock rotation and risk management policies.

– Ensure high standards of hygiene and cleanliness within the store.

– Assist in product merchandising by following merchandising guidelines and procedures.

– Adhere to all store standard operating procedures.

– Ensure continuity of service by focusing on own development and product knowledge.

Minimum Requirements:

Job Knowledge:

– Basic health, fitness, and supplements product knowledge

– Basic knowledge of retail store operations principles (stock management, merchandising, risk management)

Job Related Skills:

Good communication and interaction skills

– Customer and service orientation

– Selling skills

– Merchandising skills

– Basic computer literacy (desirable)

Job Experience:

– At least 1 year related experience

– Experience working with sports nutrition and vitamin-related products

– Selling skills; customer-related training

Education:

– Matric (50% pure/ 60% lit)

– English 50%

– Pass in Life Science/Physics

– Sports/fitness/nutrition qualification (desirable)

 

Competencies:

 

– Relating and Networking

– Persuading and Influencing

– Following Instructions and Procedures

– Delivering Results and Meeting Customer Expectations

– Presenting and Communicating Information

– Achieving Personal Work Goals and Objectives

– Coping with Pressures and Setbacks (desirable)

– Adapting and Responding to Change (desirable)

– Adhering to Principles and Values (desirable)

– Planning and Organising (desirable)

– Working with People (desirable)

Contractual Hours: 27-40hrs

Note: Only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

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