Welcome to WCDH Recruitment: Join Our Team and Make a Difference!

The Western Cape Department of Health and Wellness is seeking a dedicated and enthusiastic individual to fill a Queue Marshall (Internship) position at Groote Schuur Hospital.

This is an exciting opportunity to join our team and gain valuable experience in the healthcare industry.

About the Position:

We are offering a 11-month contract internship, with a stipend of R 6 039.00 per month.

As a Queue Marshall, you will be responsible for maintaining order in patient waiting areas, redirecting patients, and providing excellent customer service. Your duties will include:

– Controlling and maintaining order in patient waiting areas
– Redirecting patients to the appropriate areas

– Welcoming patients and answering queries
– Keeping patients informed of progress within the clinic/unit

– Assisting elderly/incapacitated patients
– Distributing parcels to patients
– Being willing to accept additional duties as required


To be considered for this position, you must:

– Be a South African citizen with a valid South African ID document
– Have a Matriculation certificate (Grade 12) or equivalent

– Be willing to work shifts and be rotated to different areas of the hospital as needed
– Be able to cope under pressure


– Only short-listed candidates will be contacted
– Disabled candidates are encouraged to apply, and equity profiles are applicable
– Applicants may be subjected to a practical test
– No payment of any kind is required when applying for this post

How to Apply:

If you are a motivated and dedicated individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.

Please submit your application, including your recently certified copies of your Identity Document (ID), driver’s license (if applicable), qualification, and/or proof of registration at a relevant statutory body.

Closing Date:

The closing date for applications is 26 April 2024 at 12:00 AM. Don’t miss out on this opportunity to join our team and make a difference in the lives of our patients.


– Candidates may be subjected to a competency test
– Further checks will be conducted once shortlisted, including security clearance, qualification verification, criminal records, and previous employment

– Shortlisted candidates must be available at the venue on the time and date determined by the Department

We look forward to receiving your application!


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