Are you ready to embark on a fulfilling career journey?
If you are a current DSV employee seeking new horizons, our Sales Support (Air & Sea) position in Puurs might be the perfect fit for you.
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At DSV, we are on the lookout for dedicated individuals to join our team and be an essential part of our global transport and logistics services.
About the Role:
As a Sales Support employee at DSV, you will serve as a vital link between our field sales, Business Development Managers (BDMs), and our valued customers.
Your role will be instrumental in ensuring customer satisfaction and supporting our dynamic sales teams. Your responsibilities will include:
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- Providing proactive and timely assistance to customer inquiries, ensuring their needs are met and maintaining high levels of customer satisfaction.
- Collaborating closely with our sales teams to manage pricing and service proposals effectively, aligning them with customer expectations and needs.
- Offering essential administrative support, including creating impactful presentations and standard operating procedures, to empower our outside sales team.
- Actively engaging in the qualification of sales leads and inquiries, contributing to the enhancement of our market share in the industry.
- Assisting customers with the usage of our MyDSV platform, addressing their questions and providing necessary training to ensure smooth interactions.
- Collaborating in the creation of new debtors and Master Data Management (MDM) activities to maintain accurate records and support financial operations.
What We Look For:
To be the ideal candidate for this role, you should possess:
- Previous experience as a Freight Forwarder or Customer Service Agent (Sea/Air).
- Strong operational knowledge of the Freight Forwarding industry.
- A Bachelor’s degree in logistics or equivalent experience.
- Fluency in Dutch, English, and French.
- Exceptional teamwork skills and the ability to work autonomously.
- Creative problem-solving abilities and excellent organizational skills.
- Strong communication and networking skills, enabling you to build and maintain a network within the industry.
Why Choose DSV?
Working at DSV means becoming a part of one of the top players in the logistics market. We offer:
- A challenging work environment with ample opportunities for professional growth and development.
- A direct and open corporate culture, rooted in Danish values.
- Competitive salary with fringe benefits, including meal vouchers, eco vouchers, group & hospitalization insurance, bike leasing, and 33 holidays.
- Flexible working hours and the option to work from home for two days a week.
How to Apply:
Ready to move forward with DSV? Send your resume with a motivation letter to vacancies@be.dsv.com or leave your details, and we will get in touch with you. For any inquiries about this vacancy, reach out to our corporate recruiter, Cedric Rogiers, at +32 (0)4 76 88 67 71.
DSV is not just a workplace; it’s a dynamic environment that fosters inclusivity and diversity. When you join us, you become a part of a team of over 75,000 talented employees in more than 80 countries, all dedicated to delivering exceptional customer experiences and high-quality services. At DSV, we are committed to leading the way towards a more sustainable future for our industry, trading on nature’s terms.
If you are driven, talented, and seeking to be part of a progressive and versatile organization, we will support your journey to achieve your fullest potential and move you forward. Join us at DSV – Global Transport and Logistics, where your career aspirations become a reality
HOW TO APPLY
https://jobs.dsv.com/job/Puurs-Sint-Amands-Sales-Support-%28Air-&-Sea%29-Antw-2870/984033501/